Terms of service

Welcome to Patchenest! By using our website, placing an order, or accessing our services, you agree to the following Terms of Service. Please read these terms carefully before proceeding with any transactions or interactions with us.

1. Introduction

These Terms of Service govern your use of our website [email protected] and the purchase of products from Patchenest. By using the site and services, you agree to comply with and be bound by these terms, along with our Privacy Policy and Return Policy.

If you do not agree with these terms, you are not permitted to use our website or purchase from us.

2. Changes to Terms

Patchenest reserves the right to modify or update these Terms of Service at any time, without prior notice. Any changes will be posted on this page, and the "Last Modified" date will be updated accordingly. Your continued use of the website following any changes constitutes your acceptance of those changes.

3. Account Registration

To place an order, you may be required to create an account with Patchenest. You agree to provide accurate and complete information during registration and keep your account details secure. You are responsible for all activities under your account, and Patchenest is not responsible for any unauthorized use of your account.

4. Product Availability

While we strive to ensure that all products are available for purchase, we cannot guarantee product availability at all times. If an item becomes out of stock after you’ve placed an order, we will notify you promptly and offer alternatives, such as a backorder option or a full refund.

5. Pricing and Payment

All prices are listed in USD (unless otherwise specified) and are subject to change without notice. We accept a variety of payment methods, including credit cards, debit cards, and other secure payment gateways.

By placing an order, you authorize Patchenest to charge the payment method provided for the total order amount, including any applicable taxes and shipping fees.

6. Order Processing and Shipment

After you place an order, Patchenest will process and ship the items according to the shipping method chosen during checkout. You will receive a confirmation email once your order has been processed, followed by a shipping confirmation email with tracking information.

For more details, please refer to our Shipping Policy.

7. Returns and Refunds

We want you to be satisfied with your purchase. If you are not completely happy with your order, you can return most items within 30 days for a refund or exchange, subject to our Return Policy.

Please refer to our Return Policy for more detailed information on returns, exchanges, and refunds.

8. Restrictions on Use

By using our website, you agree not to:

  • Use the website for any illegal or unauthorized purposes.
  • Attempt to interfere with the website’s functionality or security features.
  • Upload or transmit any harmful or unlawful content, including malware or viruses.
  • Use any automated tools or software to scrape, crawl, or gather data from our website.

We reserve the right to terminate or suspend your access to our website if we believe you have violated any of these terms.

9. Intellectual Property

The content of this website, including but not limited to logos, designs, text, images, and graphics, is the property of Patchenest and is protected by intellectual property laws. You may not use, reproduce, or distribute any content from the website without prior written consent from Patchenest.

10. Limitation of Liability

To the maximum extent permitted by law, Patchenest shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with your use of our website or the purchase of our products.

11. Indemnification

You agree to indemnify and hold Patchenest, its employees, affiliates, agents, and partners harmless from any claims, damages, or liabilities arising out of your use of our website, violation of these Terms of Service, or infringement of any rights of third parties.

12. Contact Us

If you have any questions, concerns, or feedback regarding our Terms of Service, please feel free to contact us:

We are here to assist you and provide you with the best shopping experience.